Botti reads every new Google review across your locations, drafts the reply you would have written — in the customer's own language — and posts it on your rules. No new inbox, no agency retainer.
« Le pain est excellent, vraiment. Mais samedi matin il y avait vingt minutes d'attente et une seule personne en caisse. »
« Merci Marie, ça fait plaisir pour le pain ! Vous avez raison pour samedi : nous ouvrons une deuxième caisse dès 8h ce week-end. À très bientôt. — Julien »▌
Set it up on a slow afternoon. After that Botti works in the background and only asks you when it should.
Sign in with the Google account that manages your business. Every location and every past review comes in at once.
Warm, formal or brief. How you sign off. The few things you'd never promise. Botti learns from every edit you make.
Auto-publish the easy ones, hold anything under three stars, or approve everything. Different rules per location.
New reviews get a draft within the hour. Approve from your phone in the queue, or let the rules handle it.
Reviews land during the lunch rush and on Sunday night. Two weeks later the good ones are unthanked, and the bad one is the first thing a new customer reads.
Nobody sees it. The shop is full and the phone is ringing.
In the reviewer's language, in your voice, about the thing they actually said.
Publish, edit, or let your rules post the easy ones for you.
Replying is part of how Google ranks local results. A quiet profile slides down the list.
RESTAURANTS · GARAGES · DENTISTS · HOTELS · SALONS · CLINICS · SHOPS
The same view you open with your coffee. Reviews, drafts, who published what, and where the rating is going — in plain sight.
Your tone, your length, your sign-off — and the specifics of the review, not a template with a name dropped in.
Auto-publish the easy ones and hold anything under three stars for a human. Rules you set per location.
Reviews from all your branches in a single queue, filterable by site, star rating or language.
Where your score is going, month by month, per location — and which weeks moved it.
Recurring praise and recurring complaints, grouped and counted. Often the cheapest operations advice you'll get.
One email on the first of the month, plus a clean PDF for the owner, the landlord or the group.
Each location keeps its own voice and its own manager; head office sees all of them side by side. Set tone rules once for the group, let a site manager override where it matters, and compare branches without exporting a thing.

A German visitor writes in German and hears back in German — not a translated form letter. Whatever language a review arrives in, the reply comes back in it, in the voice you set.
« Merci beaucoup pour ce mot, Camille. On garde une table près de la fenêtre pour votre prochaine visite. »
„Vielen Dank, Herr Weber — und entschuldigen Sie die Wartezeit am Samstag. Ab jetzt sind wir zu zweit an der Kasse."
“Thanks for taking the time, Sam. The early-morning queue is on us — a second till opens at eight from this weekend.”
« Grazie mille, Luca. La prossima volta le teniamo il tavolo d'angolo — e un caffè è offerto da noi. »
BILLED MONTHLY, EXCL. VAT · CANCEL ANY MONTH · PAY YEARLY AND TWO MONTHS ARE FREE
CHF 29 / MO
One location. Unlimited drafted replies, auto-publish rules, rating trend and the monthly report.
Start free for 14 daysCHF 79 / MO
Up to five locations, manager seats, sentiment and complaint themes, per-site tone rules.
Start free for 14 daysLet's talk
Six locations and up: consolidated reporting, audit trail, onboarding for your managers, a name to call.
Book a walkthroughAlways. Nothing is published in your name until you've chosen to allow it — auto-publish five-star replies only, hold everything for approval, or switch it off entirely. Every reply stays editable after it goes live.
You set the tone, the length and the sign-off, and give Botti a handful of things you'd never say. Every edit you make teaches it. Most owners stop editing after the first fortnight.
It reads your business information and your reviews, and posts the replies you've approved. That's the whole list — no ads, no Gmail, no contacts. Disconnect in your Google account and access ends the same second.
Whichever language the review was written in — French, German, English, Italian and beyond. You can also pin one language per location if you'd rather answer everyone the same way.
Botti flags it instead of answering it, drafts a calm public reply you can send if you want one, and shows you how to report it to Google. Difficult reviews are exactly the ones held for a human.
Trustpilot, Yelp, Facebook and Instagram — the same queue, the same voice, so your whole online presence is answered in one place. Google is where it pays off first, so Google came first.
When you connect your Google Business Profile, Botti asks for two things: permission to read your business details and reviews, so we can show them to you and draft replies — and permission to post review replies on your behalf, so an approved reply can go live without you copying it across.
We don't read your email, contacts or ads. We don't sell data, and we don't use your reviews to train models for anyone else. Data is stored in the EU; you can export or delete everything from settings, and revoking access in your Google account cuts the connection immediately.
Connect your Google profile, read the first three drafts, and decide then. Free for fourteen days, nothing published without your say-so.